What Is the Difference between Housekeeping and Room Service?

You might be someone looking for a position in housekeeping and room service in the hotel industry. These two positions offer important services in hotels to make guests more comfortable to provide a positive experience.

So, what is the difference between housekeeping and room service? The former involves the provision of a clean, comfortable, and safe environment for guests, while the latter involves allowing the guests to order drinks and food to their rooms.

Telling the differences between this two jargon may sound simple, but you need to know a thing or two. We wrote this detailed article to provide insights into the difference between room service and hotel housekeeping.

Differences between Housekeeping and Room Service with Table

Terms Housekeeping Room Service
Meaning Provision of a clean, comfortable, and safe environment for guests. It is a service that allows guests to order food and drinks in their rooms.
Duties  Involved Cleaning, maintenance, and improving the appeal of all rooms. Food and beverage service in hotel rooms
Department Housekeeping Food and beverage
Availability Almost all hotels Not available in all hotels
Workplace Large household or hotel industry Hotels, motels, lodges, Inns, etc
Hierarchy Report to the lady of the house. Report to the head of housekeeping or housekeeping supervisor.

What Is Housekeeping?

Housekeeping is a position that involves cleaning, maintenance, and improving the appeal of all rooms and public areas. It is basically the provision of a clean, comfortable, and safe environment for guests.

The housekeeping department usually has more staff than others since they help guests achieve positive experiences. The welcoming atmosphere and high standards of cleanliness play a big role when guests give reviews.

Housekeeping roles are the provision of care and comfort to the guests. Changing the hotel linens and guest clothing are also part of housekeepers’ roles in luxury hotels. They are junior staff in the hotel and report to the lady of the house.

What Is Room Service?

A room service is a hotel or motel service that gives guests the opportunity to order food or drinks to their rooms. The service allows the guests to eat in their privacy during regular restaurant hours.

Guests can order alcoholic drinks through this service. Besides that, the guests can get dishes, cutlery, and trays to enjoy their meals in bed or at the table. The service helps the guest saves time though it is not available in all hotels or motels.

Main Differences between Housekeeping and Room Service

  1. Housekeeping is the provision of a clean, comfortable, and safe environment for guests, while room service allows guests to order food and drinks in their rooms.
  2. Housekeeping involves cleaning, maintenance, and improving the appeal of all rooms and public areas, while room service involves food and beverage.
  3. Housekeeping falls under the housekeeping department, whereas room service is under the food and beverage department.
  4. Housekeeping is available in almost all hotels, whereas room service is not available in some hotels and motels.
  5. Housekeepers report to the lady of the house, while room service attendant report to the supervisor or head of housekeeping.

My Final Thoughts

If you have been planning to book a luxury hotel or make a reservation, we recommend understanding the difference between housekeeping and room service. Besides that, this article will help you make a perfect choice during a job application in the hotel industry.

The main difference between housekeeping and room service is that the former involves the provision of a clean, comfortable, and safe environment to the guests, while the latter allows the guests to order food and drinks into their rooms.

We hope this information helped answer the puzzle of the difference between room service and housekeeping. Feel free to share the information with your friends or family members looking to join the hotel industry.

People Who Read This Also Read:

Leave a Comment