What Is the difference between customer and client?
Customers and clients are common terms used in corporate society. They help companies to scale up in their services by making vital decisions.
The main difference between customer and client is that the former is an individual who buys goods or services from a business organization in exchange for monetary consideration and the latter is a party with business dealings within the business organization.
The article provides the core difference between customer and client in tabular form. The aim to get rid of confusion being experienced by many people.
Who Is a Customer?
A customer is an individual who buys goods or services from a business organization in exchange for monetary consideration.
There are two types of customers such as intermediate customers and ultimate customers. Intermediate customers buy goods with the purpose of reselling.
On the other hand, ultimate customers are the final users of the goods. Customers are king hence enable the business to exist and earn a profit.
Who Is a Client?
A client is a party with business dealings within the business organization. The fiduciary relationship exists after signing an agreement with the business. The core role of the client is to look for professional skills, services and advice.
The main services that come with a client are chartered accountant, consultant, insurance agent, advertising agency, fashion designer, interior decorator and legal.
Comparison Chart: Customer Vs Client
|Meaning||These are individuals who buy goods or services from the company||These are individuals who look for professional services|
|Main role||The transaction with the company.||Fiduciary relationship with the company|
|What does the company offer?||Goods and services||Only services|
|Company focuses on||Selling||Serving|
|Connotation||Quite neutral||High professionalism and stability|
Core Differences between Customer and Client
- A customer is a person who buy goods or services from the company while a client is a person who seeks professional services for the company
- Client and service providers exist an agency agreement but there is no agreement with customer and company
- The customer engages in transactional business with the company while the client engages in a fiduciary relationship with each other.
- A company focus on serving the client while offering goods or services to the customer at a monetary consideration
- The degree of personal attention with customers is less while that of the client is more.
- The longevity with customers is less while that of company and client is high
- The company offer goods and services to customers while to client-only services
The core difference between customer and client is based on selling and serving. Therefore, these two entities are quite different in so many ways as highlighted above.
However, both customers and clients are key to any organization. It is the reason behind their existence and flourishment.
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